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May 31, 2005
I hate my new work phone
The new phones at my office are digital IP phones provided by Avaya. Unlike our old AT&T ISDN 8520T phones, these phones have several annoying flaws.
1) The new phones don't have separate buttons for selecting the lines and speed dial. That means whenever you get a call, your speed dial switches to show all the phone lines routed to your desk. That means you are always hitting more buttons to speed dial
2) The headsets don't have a side tone. A side tone is that small portion of the your voice that is routed to your ear on the phone. This is what keeps everyone from yelling into land lines the way they do into cell phones. The background noise and poor isolation of the cell phone prevents your from hearing the side tone.
3). The button you press on my old phone to pickup the headset was a giant, tough button. Now we have a tiny grey button that looks just like most of the other buttons on the phone. Now they made the hold and speakerphone buttons different colors, so they were clearly thinking about this, they just dropped the ball on how many people use the headset and never use the speaker phone. They'd lynch you if you tried around here.
Posted by OneEyedMan at May 31, 2005 5:48 PM
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